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Why choose Client support from Kippr?

Client Support takes responsibility for ensuring that your company’s PCs and tablets are always up and running and fully up-to-date. 
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Klientsupport Standard

Standard Client Support

Usd 25.00 per month excl. VAT
  • The "Remote PC" service gives our support centre the ability to access your PC remotely in order to undertake troubleshooting and implement corrective measures.
  • The "Antivirus" service protects against viruses, worms and spyware. It ensures that you always have an antivirus program installed and that it is kept up-to-date at all times.
  • The "Web Protection" service protects your PC against harmful content from web pages. It uses a categorisation function to block defined web pages and protect your PC from virus attacks.
  • The "Automatic Software Update" service performs automatic updates to Microsoft Windows, Java, Adobe Reader, Adobe Flash and the most widely used web browsers.
  • The "Reporting" service produces status reports on your PC. These reports are then sent out to you once per month in PDF format.
  • The "Client Support" service includes support and diagnostics, as well as the mapping and rectification of errors in standard programs.
  • The "Response" service kicks in when you send an error message to our support center and ensures a response time of two hours or less.
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Klientsupport Premium

Premium Client Support

Usd 35.00 per month excl. VAT
  • The "Remote PC" service gives our support center the ability to access your PC remotely in order to undertake troubleshooting and implement corrective measures.
  • The "Antivirus" service protects against viruses, worms and spyware. It ensures that you always have an antivirus program installed and that it is kept up-to-date at all times.
  • The "Web Protection" service protects your PC against harmful content from web pages. It uses a categorisation function to block defined web pages and protect your PC from virus attacks.
  • The "Automatic Software Update" service performs automatic updates to Microsoft Windows, Java, Adobe Reader, Adobe Flash and the most widely used web browsers.
  • The "Reporting" service produces status reports on your PC. These reports are then sent out to you once per month in PDF format.
  • The "Client Support" service includes support and diagnostics, as well as the mapping and rectification of errors in standard programs.
  • The "Response" service kicks in when you send an error message to our support centre and ensures a response time of two hours or less.
  • The "PC Status" service provides real-time information about the system installed on your PC. It enables our support centre to detect undesirable incidents before the problems occur, ensuring that corrective measures can be put in place at an early stage.
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Kippr Client Support

Imagine that your company employees have a working day where IT works optimally and that the user experience is good.

Imagine having a contact point for all IT services when you want changes or need guidance.

Imagine that you have an IT provider that enables you to concentrate on your business.
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Support packages

Our consultants take care of all necessary preparations and provide you with an effective PC and tablet set-up so that you can take our service into use. Our Client Support takes care of any problems, leaving you free to focus on your core business operations.
  Standard
USD 25.00/month
Premium
USD 35.00/month
Remote PC X X
Antivirus X X
Web Protection X X
Automatic Software Update X X
Reporting X X
Client Support X X
Response X X
PC Status   X
Backup   X

Are you looking for an IT provider for your business that can guarantee personal commitment, top-level service and satisfied customers?

Our advisors have extensive experience in the IT sector and can help you tailor solutions for your company.

 

Contact us for an informal chat.